Terms And Conditions

 

1. Introduction
Welcome to Fresh Cuts (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://freshcuts.pk and our seafood and meat delivery services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree, please do not use our services.

2. Eligibility
You must be at least 18 years old to place an order on our website. By using our services, you confirm that you meet this requirement.

3. Orders and Payment

  • All orders are subject to availability and confirmation.

  • Prices displayed on our website are in [Insert Currency] and may be subject to taxes and delivery charges.

  • We accept various payment methods, including credit/debit cards and online payment gateways.

  • Once an order is placed and payment is confirmed, cancellations or modifications may not be possible.

4. Delivery Policy

  • We strive to deliver all orders within the estimated delivery time specified at checkout.

  • Delivery times may vary due to weather, availability, or unforeseen circumstances.

  • Customers must provide accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.

  • If you are not available to receive your order, our delivery partner may follow alternate delivery arrangements at their discretion.

5. Returns and Refunds

  • Due to the perishable nature of our products, we do not accept returns.

  • If you receive a damaged or incorrect order, please contact us within [Insert Timeframe, e.g., 24 hours] of delivery with proof (photo evidence) for a resolution.

  • Refunds, if applicable, will be processed to the original payment method within [Insert Timeframe, e.g., 5-7 business days].

6. Product Quality and Safety

  • We ensure that our seafood and meat products meet high-quality standards and are handled with proper hygiene.

  • Customers are responsible for storing and consuming products within safe timeframes as recommended.

7. Account Registration

  • Users may be required to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

8. Prohibited Activities
You agree not to:

  • Use our website for illegal or fraudulent purposes.

  • Interfere with or disrupt our website or services.

  • Engage in unauthorized reselling of our products.

9. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.

  • Our liability is limited to the total amount paid for your order.

10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised terms.

11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction].

12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@freshcuts.pk

  • Phone: +92 320 2212632